Privacy Policy

This website (“Website”) is operated by Britten (UK) Limited (“we”, “us”). We are a company registered in England and our registration number is 06236908. Our registered office address is at 24 Tory, Bradford on Avon, Wiltshire, BA15 1NN.

If you wish to contact us about our privacy policy and the personal data we may collect from you, you can do so by:

a. writing to us at our registered office (address above); or

b. by email on matthew@freshovencleaning.co.uk; or

c. by telephone on 01225 866892.

INTRODUCTION

1.1 All personal information you supply to us will be treated in accordance with Data Protection Act 1998 (the “Act”).  The nature of this site means that we will obtain, use and disclose (together “Use”) certain information about you (“Personal Data”).  This statement sets out the principles governing our Use of Data on this Site.  By registering to use the Site you agree to this Use.

1.2 For the purposes of the Act, Britten (UK) Limited is the data controller.

1.3 By using this website and ‘opting in’ when applicable, you consent to this privacy policy in full. You should regularly review this privacy policy for any updates.

DATA WE MAY COLLECT

2.1 When ordering goods you will need to provide certain Personal Data such as your contact details and demographic information.  We will store this Personal Data and use it to contact you to complete your order, provide you with details of our products and otherwise for the normal use and improvement of our website.

2.2 We may also use the Personal Data in response to surveys and to aggregate user profiles of visitors to our website and our customers.

COOKIES AND IP ADDRESSES

3.1 To enable us to monitor and improve our website, we gather certain aggregated information about you when you visit the website, including details of your operating system, browser version, domain name and IP address, the URL you come from and got to and the parts of the website you visit.

3.2 We use cookies only to store information such as your User ID and your session identifiers and password to enable us to identify whether you are registered on to the Site and, if so, to shortcut your access to the site and any Product(s).

3.3 If you wish, you can block cookies from our server being downloaded on to your computer. You may do this by configuring your web browser’s privacy settings to block all cookies. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies. Please note that if you reject cookies, it may affect your user experience of our website.

SECURITY

4.1 We endeavour to take all reasonable steps to protect your personal Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose online. You accept the inherent security implications of being and transacting online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or in willful default.

4.2 To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

MARKETING

5.1 We may send you marketing information from time to time. If you no longer wish to receive any marketing emails you should contact us as the above address.